Terms of Service

1. Agreement to Terms

By accessing or using SR&ED Copilot (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

SR&ED Copilot is a documentation preparation tool for Canadian Scientific Research and Experimental Development (SR&ED) tax credit claims. The Service operates in two modes:

• In-Year Evidence Capture: Ongoing collection and organization of R&D evidence from development tools and manual entry.
• Year-End Assist: Reconstruction and organization of evidence from existing records, with claim-readiness assessment.

The Service includes:

• Evidence collection, organization, and gap detection
• AI-generated T661 narrative drafts with evidence traceability
• Expenditure tracking and ITC estimation
• Claim-readiness assessment and red flag detection
• Accountant-ready package export (Word, PDF)
• Integration with development tools (GitHub, Jira, Slack) where configured

3. Account Registration

To use the Service, you must:

• Provide accurate, current, and complete registration information
• Maintain and update your information
• Maintain the security of your account credentials
• Be at least 18 years of age
• Represent a legitimate Canadian business or organization
• Accept responsibility for all activities under your account

4. Subscription and Billing

4.1 Pricing

Subscription fees are charged in Canadian Dollars (CAD) on a monthly basis. Current pricing is available on our website. Both product modes (In-Year Capture and Year-End Assist) are included in all plans.

4.2 Payment

• Payment processing is being configured via Stripe. Contact us for current payment options during early access.
• When active, fees will be billed in advance on a recurring monthly basis
• All fees are exclusive of applicable taxes (GST/HST/PST)
• Failed payments may result in service suspension after 7 days notice

4.3 Refunds

We offer a 14-day money-back guarantee for new subscriptions. Refunds for subsequent months are at our discretion. Unused portions of a billing period are non-refundable.

4.4 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

5. Acceptable Use

You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Submit false or fraudulent SR&ED claims using outputs from this tool
• Misrepresent reconstructed evidence as contemporaneous documentation
• Violate any laws, including privacy and export control laws
• Infringe intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Resell or sublicense the Service without permission

6. Intellectual Property

6.1 Our Rights

The Service, including all content, features, and functionality, is owned by SR&ED Copilot and protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain all rights to your data. By using the Service, you grant us a license to use, store, and process your data solely to provide the Service. We do not use your data to train AI models.

6.3 AI-Generated Content

AI-generated narratives are drafts only. They may contain errors, omissions, or inaccuracies. You are responsible for reviewing, editing, and ensuring accuracy before any submission to CRA. Citation mappings may be incomplete — always verify evidence references manually.

7. Disclaimer of Warranties

The Service is provided “AS IS” and “AS AVAILABLE”:

• We make no warranties about accuracy, reliability, or suitability of outputs
• AI-generated content may contain errors or inaccuracies
• Eligibility indicators are informational only, not professional assessments
• ITC estimates are approximations, not guaranteed calculations
• We do not guarantee CRA acceptance of any claim
• Evidence-strength indicators are heuristic-based, not CRA-certified assessments
• Consult qualified tax professionals before filing any claim

8. Limitation of Liability

To the maximum extent permitted by law, SR&ED Copilot shall not be liable for:

• Rejected or reduced SR&ED claims
• Lost revenue, profits, or tax credits
• CRA penalties or interest arising from use of the Service
• Decisions made based on AI-generated content or eligibility indicators
• Data loss (though we maintain backups)
• Service interruptions or downtime
• Actions of third-party services (GitHub, Jira, Slack, Stripe)

Our total liability shall not exceed the fees paid by you in the 12 months prior to the claim.

9. Indemnification

You agree to indemnify and hold harmless SR&ED Copilot from claims arising from your use of the Service, violation of these Terms, filing decisions made based on Service outputs, or violation of any rights of another party.

10. Data and Privacy

Your use of the Service is also governed by our Privacy Policy and Security & Data Handling page.

We encrypt sensitive data including OAuth tokens. Data retention is configurable per your plan. See our Privacy Policy and Security page for full details on how we handle your data.

11. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. For material changes, we will provide 30 days notice via email. We are not liable for any modification, suspension, or discontinuation.

12. Termination

We may terminate or suspend your account if you:

• Violate these Terms
• Fail to pay subscription fees
• Engage in fraudulent activity
• Request account deletion

Upon termination, you may export your data within 30 days. After 30 days, data may be deleted permanently.

13. Governing Law

These Terms are governed by the laws of Province of Nova Scotia, Canada. Any disputes shall be resolved in the courts of Nova Scotia.

14. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

15. Contact Information

For questions about these Terms:

• Email: legal@sredcopilot.ca

16. Entire Agreement

These Terms, together with our Privacy Policy and Security & Data Handling page, constitute the entire agreement between you and SR&ED Copilot regarding the Service.